Innovate E-Commerce was founded in 1997 by E-Commerce pioneer Karen Puchalsky, whose decades of experience with technology leaders allowed for the company to grow, and along the way, has been recognized and awarded in several competitions, including the INC. 500 award and "Pennsylvania's Best 50 Women in Business."
Innovate E-Commerce is a global provider of business to business EDI and e-commerce solutions. Our outsourcing is the e-commerce gateway for our clients, opening up new possibilities within the supply chain through an efficient and reliable partnership.
Our EDI Managed Services reduce costs and increase productivity for our clients with a technical infrastructure which includes dependable hosted integration services in conjunction with visible transactions, data translation and superb reporting capacities. The top-notch customer service provided by our staff of EDI experts reassures our clients that their project and trade management is in safe hands, which frees up their time to focus on vital business goals and concepts.
Outsourcing EDI can benefit almost any company, despite individual and specialized traits among businesses. In a recent study of a variety of companies conducted by the Stanford Global Supply Chain Management Forum, it was concluded that businesses working with B2B service providers saw significant increases across their various service platforms, including a 70% increased traceability of B2B transactions, a 57% increase in value-added services provided to trading partners, and a 39% increase in higher inventory visibility. The Forum also stated that "All participants were able to realize annual costs savings higher than the required annual investment, with the average level of annual benefits being 2.45 times higher than the annual costs…half of the participants felt that B2B outsourcing provided their organization superior capabilities"
(Stanford Global Supply Chain Management Forum, 2007)
The experts at Innovate E-Commerce are committed to improving companies' capabilities by coordinating their B2B activities across various levels and parts of the supply chain, handling the difficulties and complexities of extensive B2B transactional processes, a service that is costly and time-consuming when performed in-house.
By outsourcing to Innovate E-Commerce, businesses can expect their EDI to be handled with the utmost precision and care, while watching their B2B services sail smoothly, creating new ways to share information and open doors to new possibilities and potentialities.
With a staff of over twenty years of experience in EDI Managed Services, our clients can be reassured that their account will be handled by only the best. Not only do we know how to get the job done, we know how to exceed our customer's expectations through superior service and commitment.
Each of our clients is assigned to a dedicated EDI coordinator whose constant surveillance of audits and controls can alert them to problems before they affect their business or their customer's business. In addition, our coordinators know and understand the business, of each of our clients, no matter how big or small the company may be. Our coordinators also know our clients' trading partners and their business, so they can offer support and advice that precisely coordinates with each company's needs.
At Innovate E-Commerce, we give our clients the competitive edge with their customers, because we quickly respond to any changes or alterations, and constantly upgrade our systems and technologies. We eliminate the backlog of requests, and the confusion and uncertainty that can sometimes occur within the various platforms of the supply chain.
Our clients know that they can rely on Innovate E-Commerce to be their B2B Service Provider. They also know that business is more than business with us; we are dedicated to forming solid trustworthy partnerships with our clients, always exceeding their expectations and aiming for higher goals.