As technologies change and grow, and the volume of electronic translations increases, performing EDI Services in house has become more complicated and expensive. In addition, most companies do not have the luxury of  maintaining a staff whose core competency is centered on EDI and its infrastructure. A better solution, that saves both time and money, is to outsource their EDI. A great solution is to outsource their EDI to Innovate E-Commerce, whose staff has over twenty years of experience in EDI managed services.

Innovate E-Commerce provides their clients with exclusive services, including customized procedures, exception-only audits and controls, and the customized development of processes built to support their customers directly.

At Innovate E-Commerce, we manage our clients’ EDI as a critical business process, because it is critical to their success and crucial to the relationship with their trading partners. Because our infrastructure is so incredibly flexible, we can support all of our clients’ applications, standards, platforms, protocols, and new technologies, with an extremely secure and robust network, where data is never lost or compromised.  We are able to customize transmission times to meet the needs of our clients, which alert our staff if a problem occurs before our customer’s business is impacted.
Innovate E-Commerce eliminates the need for expensive communication hardware and software. We can support all the communications and data structures that are required by our clients and their trading partners; we do it all for you.

Innovate E-Commerce uses an exception-only audit and control tracking system for daily processing and document level monitoring. This system is used to establish alarms to alert when documents or interfaces go missing, don’t arrive, or are interrupted. Innovate E-Commerce can resolve problems before they become problems, before they impact our customers’ supply chain.

We understand that all businesses function differently, and that’s why we custom tailor our programs to fit your needs and your trading partners’ needs. Our web-based applications are designed exclusively for our customers, and we also create customized processes to manage data that our customers’ applications cannot, saving them time and money.  In addition, we also offer customized transmission times to support our customers’ business application. Combine all our custom features with our  excellent Project Management Methodology, and our clients are ensured that their projects are completed on–time and on-budget.

Our clients are also worry-free when it comes to their EDI, because each one of our customers is assigned an experienced EDI coordinator.

When our clients need to speak to someone in regards to their documents, they are reassured by the knowledge that they will speak to a real, live, dependable person who has worked with them from the beginning, and knows their system end to end. Our coordinators also know that problems can occur outside normal business hours, which is why we provide 24/7 support.

Innovate E-Commerce doesn’t just manage our clients’ EDI for functionality. Instead, we strive to surpass expectations, and encourage the development and growth of our clients’ businesses. Some of our clients have seen gains in the EDI processing four new trading partners per month during their five year contract, due to the time and funds made available to them by outsourcing to Innovate E-Commerce.

Click here for a printable version of our EDI Managed Services Brochure!